Getting in touch with Gold Collagen

How can we help you today? We’re here to support you all the way, one bottle at a time.


You can find quick answers to your questions by visiting our FAQs page.
If you have any other questions or feedback, we'd love to hear from you and we’ll do all we can to assist you and make it happen.


Other ways to reach us:

You can chat to us by “tapping” the chat button in the bottom right corner of your screen on the website, whenever you see it. Email us at


Subscription customers can manage their subscriptions by emailing the dedicated team: They will be able to update you and make any adjustments to your subscriptions and skip, postpone deliveries, swap products, change the frequency, cancel or make any contact address or payment details changes on your subscription refills on your behalf.


Any changes you make on our live site to your customer account details such as change of name, address or payment details will only update your future online orders and not apply to any subscription refills, which are automated. To make any changes to your subscriptions, please email the dedicated team or fill in the contact form below.