Contact Us

You can find quick answers to your questions by visiting our FAQs page.

If you have any other questions or feedback, we'd love to hear from you and we’ll do all we can to assist you and make it happen.

You can chat with us by “tapping” the chat button in the bottom right corner of your screen on the website, whenever you see it or email us at customercare@gold-collagen.com. 

Subscription customers can manage their subscriptions by emailing the dedicated team at subscriptions@gold-collagen.com. They will be able to update you and make any adjustments to your subscriptions and skip, postpone deliveries, swap products, change the frequency, cancel or make any contact address or payment details changes on your subscription refills on your behalf.