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FAQ's

Welcome to our FAQ page. Here, you'll find answers to the most common questions about our delivery, returns policies, and more. We’re committed to providing you with clear and helpful information, so please explore the sections below. If you can’t find what you’re looking for, don’t hesitate to reach out to our customer support team for assistance. Visit our Help Centre you're looking for information on our products, or simply want to learn more about what we offer.
Categories
Delivery & Returns
How do I return my products?

The return process is straightforward. Simply return the unused product(s), within 14 days of receipt, for a full refund of your purchase price (minus postage and packing fee, if applicable).

Please include a copy of your invoice in the package and send it to the following address:

Hive Technologies Operations / Minerva Research Labs

Blenheim Industrial Estate Unit 3

Nottingham, NG6 8YP, UK

We suggest that you obtain a Certificate of Posting from your post office and keep it for your records until your refund appears in your account. We will always do our best to process your return and issue your refund as quickly as possible. Once the returned products have been received in our system, we will credit your account for the price of the items returned.

Refunds will be issued in the manner in which you originally paid (minus postage and packaging). Once received, please allow 7 business days to process your refund.

How long does delivery take?

We are sure you want to get started as soon as possible, so we get working on your order straight away. 90% of our UK orders will arrive by our selected carrier within 2 days (excluding weekends).

You can keep an eye on the status of your order by clicking on your Account. Don’t worry - we will stay in touch with you throughout the delivery to keep you updated and we will also provide a tracking number. If there is a delay, we will contact you on your preferred email or phone number. If you have not received your parcel within one week of ordering, please chat with us or email us at: customercare@gold-collagen.com

I’ve returned my unused GOLD COLLAGEN® Box and I have not received my refund/replacement

Your refund or replacement will be issued as soon as we get confirmation from our warehouse that your return has been received into our system. Please note that we are only able to refund to the original payment method used when you placed your order. We will then send an email to update you when the action has been taken and the expected timeframes.

Please note that we only accept cancellations within 14 days of ordering, provided you have not used the products.

How Do I Track My Order?

As soon as your order’s on its way, we’ll send you a dispatch confirmation email to the address you gave us at checkout.

Inside, you’ll find your tracking number and a handy link to follow your parcel every step of the way.

Just click the link to see where your delivery is.

Categories
My order
My order has arrived damaged or is not what I have ordered. What shall I do?

If you have received your Subscription Box damaged, please email: customercare@gold-collagen.com for assistance. We will typically request that you provide a photo of the order, your order reference number (or account email) and a brief explanation as to the detail of the damage. Our Customer Care Team will then be able to assist you and provide a suitable resolution.

I have received an email/text about a payment issue. What should I do?

If you receive an email or text detailing a payment problem with your subscription or regular order, please log into the “My Account” area and check or update your current payment information. We will automatically attempt to re-process your order and your new payment details will be used for any future orders.  

To update payment details for your subscription(s) order(s), click on "My Subscriptions" and select the subscription(s) you need to update.  Each subscription must be updated individually.  If you need any assistance with this, please contact our Customer Care Team who can resolve any issues by email: subscriptions@gold-collagen.com, Chat or via the Contact Us form.  

How can I change or cancel my order?

If your order has not yet shipped, you can email us at cancellations@gold-collagen.com and we will make changes for you. If you would like to change personal details, your address or how you pay for your order, you can do so online by going to the "My Account" tab and selecting "My Subscriptions." If you'd like to change the products you receive or cancel any future orders, you can email us at subscriptions@gold-collagen.com.

My Order is Incomplete

If you have received your order and are missing product(s), please kindly contact us at customercare@gold-collagen.com and one of our representatives will assist you. 

How Do I Add a Promo Code to My Order

Your promo code may be added under the "Review & Pay" section of the checkout process: 

1. Click on the "Add Promo Code" 

2. Copy and paste the promo code

3. Click on "Add Promo Code"

The promo code will be applied and your order total will automatically update

If you experience any issues in redeeming your code(s), please contact our Customer Care team for further assistance. 

 

Products & ingredients
Do the products exert narcotic and psychotropic effects or have potent or drastic components, radioactive substances, banned food additives, antibiotics, insecticides and rodenticides?

No, GOLD COLLAGEN® products do not have any of the above mentioned.

Are the products halal and kosher?

Yes. We have a certificate confirming that the fish-extracted hydrolysed collagen used in GOLD COLLAGEN® is halal. It is also certified kosher and deemed to fully meet the requirements of the Orthodox Jewish Dietary Laws.

What is the function of the black pepper extract?

Bioperine™ is the black pepper extract clinically proven to increase bioavailability thus enhancing the absorption of nutrients from the formula. Clinical studies carried out in the U.S. demonstrate its safety and efficacy for nutritional use. Bioperine™ is patented worldwide.

What is the source of hyaluronic acid?

GOLD COLLAGEN® products contain vegetable based hyaluronic acid (HA).

Does GOLD COLLAGEN® contain beef/bovine?

That depends on the particular product. ARTRON COLLAGEN® and ARTRON COLLAGEN® MULTIDOSE are formulated with the highest quality hydrolysed bovine collagen (from beef), to help support healthy bones, joints and muscles.

The rest of our liquid collagen formulations PURE, PURE PLUS, FORTE, FORTE PLUS, ACTIVE, HAIRLIFT, MULTIDOSE, MULTIDOSE 40+, MULTIDOSE HAIRLIFT are all made from premium hydrolysed marine collagen (derived from fish). All our products are gluten-free.

For those on a vegan and vegetarian diet, we recommend our vegan alternative, GOLD COLLAGEN® VEGAN, which works hard to help nourish your skin, hair and nails from within.

Do GOLD COLLAGEN® products contain any harsh ingredients?

At Minerva Research Labs, we care about beauty but also about health and wellness. Our philosophy is about beauty from the inside out. With the help of our doctors and nutritionists, product effectiveness, formulation, ingredients and safety are at the core of what we do.

All GOLD COLLAGEN® products are:

√ Sugar Free

√ Gluten Free

√ Non GMO

√ No Artificial Preservatives

√ No Artificial Colors

√ No Alcohol

√ Suitable for Diabetics

√ Only 22 kcal

We have also developed clean beauty products that are vegetarian and vegan-friendly. We have a collagen-boosting supplement in tablet format, GOLD COLLAGEN® DEFENCE and GOLD COLLAGEN® VEGAN in liquid format, for those who cannot take fish collagen supplements - this is the answer for you.

Discover more about GOLD COLLAGEN® DEFENCE here.

Discover more about GOLD COLLAGEN® VEGAN here

What is Hydrolysed Marine Collagen and how much of this is in GOLD COLLAGEN® products?

GOLD COLLAGEN® products are formulated with the highest quality hydrolysed marine (from fish) collagen. 5000mg for PURE, PURE PLUS, FORTE, FORTE PLUS, 12000mg for FORTE AGELESS, 4000mg for HAIRLIFT and ACTIVE, 12,500mg for RX and 10,000mg for ARTRON COLLAGEN® EXTREME (hydrolysed bovine collagen). The hydrolysed marine collagen is made up of small peptides containing short chains of amino acids which are easily absorbed and distributed by the bloodstream throughout the whole body and skin. Collagen is the most abundant protein in the human body. Renowned for its skin-holding properties; it helps the skin to preserve its firmness and elasticity.

 

How do I choose which range is right for me?

All GOLD GOLLAGEN® products have been formulated to promote a healthy and beautiful appearance and to counteract the visible signs of ageing. All products will help to boost natural collagen production, improve hydration, reduce the appearance of wrinkles and improve skin suppleness. Learn more about each product here or take our quiz and find your match!

How much collagen per product?

GOLD COLLAGEN® FORTE contains 5,000mg of hydrolysed collagen

GOLD COLLAGEN® FORTE PLUS contains 5,000mg of hydrolysed collagen

GOLD COLLAGEN® FORTE AGELESS contains 12,000mg of hydrolysed collagen

GOLD COLLAGEN® PURE contains 5,000mg of hydrolysed collagen

GOLD COLLAGEN® PURE PLUS contains 5,000mg of hydrolysed collagen

GOLD COLLAGEN® ACTIVE contains 4,000mg of hydrolysed collagen

GOLD COLLAGEN® HAIRLIFT contains 5,000mg of hydrolysed collagen

GOLD COLLAGEN® MULTIDOSE contains 2,500mg of hydrolysed collagen per serving or 5,000mg for two servings

GOLD COLLAGEN® MULTIDOSE 40+ contains 2,500mg of hydrolysed collagen per serving or 5,000mg for two servings

GOLD COLLAGEN® MULTIDOSE HAIRLIFT contains 2,500mg of hydrolysed collagen per serving or 5,000mg for two servings

ARTRON COLLAGEN® EXTREME contains 10,000mg of hydrolysed bovine collagen

GOLD COLLAGEN® RX contains 12,500mg of hydrolysed collagen

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Do the products contain fish oils, porcine, chicken, beef, antibiotics, hormones (phyto hormones/estrogens), use of nanotechnology, gluten, sugars, alcohol, artificial preservatives/artificial colour?

That depends on the particular product. ARTRON COLLAGEN® and ARTRON COLLAGEN® MULTIDOSE are formulated with the highest quality hydrolysed bovine collagen (from beef), to help support healthy bones, joints and muscles.

The rest of our liquid collagen formulations PURE, PURE PLUS, FORTE, FORTE PLUS, RX, ACTIVE, HAIRLIFT, MULTIDOSE, MULTIDOSE 40+, MULTIDOSE HAIRLIFT are all made from premium hydrolysed marine collagen (derived from fish). All our products are gluten-free.

For those on a vegan and vegetarian diet, we recommend our Vegan alternative, GOLD COLLAGEN® VEGAN, which works hard to help nourish your skin, hair and nails from within. All of our liquid collagen products are non GMO, hormone free, gluten free, porcine free, chicken-free, alcohol-free, free from artificial colours, lactose-free and sugar free.

Will GOLD COLLAGEN® help me if I need more energy?

Yes! GOLD COLLAGEN® liquid collagen supplements contain B Vitamins which contribute to normal energy-yielding metabolism and to the reduction of tiredness and fatigue.

Each of our liquid solutions are specifically formulated to be more than just your everyday supplement!

What does the product taste like?

We work hard and go through a lot of product testing to make our products as tasty as possible, without any nasties! Give them a taste and we think you’ll be pleasantly surprised!

GOLD COLLAGEN® PURE is a delicious peach taste

GOLD COLLAGEN® PURE PLUS is a delicious peach taste

GOLD COLLAGEN® FORTE is a delicious peach and lychee taste

GOLD COLLAGEN® FORTE PLUS is a delicious peach and lychee taste

​GOLD COLLAGEN® FORTE AGELESS is a delicious peach, lychee and mango taste​

​GOLD COLLAGEN® RX is a delicious cranberry and orange taste​

GOLD COLLAGEN® ACTIVE is a delicious apple and mango taste

GOLD COLLAGEN® HAIRLIFT is a delicious pineapple, peach & mango taste                           GOLD COLLAGEN® MULTIDOSE is a delicious peach taste

GOLD COLLAGEN® MULTIDOSE 40+ is a delicious peach and lychee tasteGOLD COLLAGEN® MULTIDOSE HAIRLIFT is a delicious pineapple, peach & mango tasteGOLD COLLAGEN® MULTIDOSE is a delicious fruit punch taste

All products also have a hint of a spicy note from the black pepper extract (Bioperine™) but are suited for all tastes.

Check out our smoothie recipes for an original way to introduce GOLD COLLAGEN® into your daily nutrition or breakfast.  Recipes may be found on GOLD COLLAGEN® product pages.

What is the flavour of GOLD COLLAGEN® PURE

GOLD COLLAGEN® PURE has a delicious taste of Peach and Passionfruit flavour

What is the flavour of GOLD COLLAGEN® PURE PLUS

GOLD COLLAGEN® PURE PLUS has a delicious taste of Peach and Orange fruit flavour

Subscription
How often can I get my kit shipped to me?

Currently, we are unable to change the frequency of your refill programme, however you may contact us and we can delay your next shipment.  Or, you can delay your next shipment directly via your account, for when you are on holiday.  

Your auto-fill will ship every 4 weeks if you don’t change your shipment interval. It’s entirely up to you.

I have cancelled my subscription within 14 days of ordering, but my Subscription Box has been dispatched

If a cancellation is made within the 14-day period but your next GOLD COLLAGEN® Subscription Box has been dispatched then please contact our Customer Care Team on customercare@gold-collagen.com for assistance.

What is the “GOLD COLLAGEN® Subscription Programme”?

When you join any subscription plan you automatically become a member of the “The GOLD COLLAGEN® Beauty Box Subscription Programme” and its perks!

The GOLD COLLAGEN® Beauty Box isn’t just about your selected collagen refills inside. Every refill, you will find little treats and bonuses that make our Beauty Box extra special, such as:

  • Save on the monthly subscription box versus a one-time purchase.
  • FREE surprise gifts (subject to availability and while stock lasts) – your chance to try before you buy, with full sizes.
  • Exclusive competitions to win fabulous prizes!
  • Meet and Greet invitations for our events near you.
  • The chance to try exclusive brands before they launch.
  • FREE Derma Scan skin test (London based only) to check your collagen levels each season.
  • The chance to buy specific products/boxes available only to Beauty Box subscribers.
  • First access to new features such as new payment methods and other benefits.

Note: When you cancel your Beauty Box subscription, or are no longer a subscriber, you will no longer be able to benefit from the exclusivity of the club including all extra benefits. We also cannot guarantee that the subscription price will not change, if you cancel and re-join in the future.

*Details of the GOLD COLLAGEN® Beauty Box Subscription Programme are superseded by our Terms and Conditions

What is the subscribe & save?

If you are familiar with our products, or would like to save even more on your collagen while receiving it on a continual basis, we recommend our subscribe and save! This is our lowest price guaranteed, where you can save up to 45% vs high street prices! 

You will not only benefit from the best prices on your subscriptions, but you will receive a FULL SIZE Hydrogel Mask in your starter kit & in EVERY refill order!

How long should I continue my subscription plan?

Many ask us when they will see the results and what happens when they stop using the products.

GOLD COLLAGEN® is designed to start working right away. You can start to see the difference in as little as 3-4 weeks and you can notice even more results after two months (around 9 weeks). After 3 months, you will really see a difference and GOLD COLLAGEN® will have become your best-kept secret for beautiful, younger-looking skin, healthy, strong hair and nails. With the ageing process, collagen levels continue to deplete. Consistency in taking is a way to address early the advanced signs of ageing to look and feel great whatever your age!

If you stop using GOLD COLLAGEN®, our research studies show that the level of collagen slowly reverts to its original level when the PURE GOLD COLLAGEN® treatment started. Our regular customers who have stopped using the products usually come back for the same reasons to keep optimum results. We are sure that like millions of our customers worldwide, you’ll love the feeling of great, younger-looking skin, and will not want to go  a day without GOLD COLLAGEN®. If you would like a break or are going on holiday, we have a range of topical skincare and maintenance products such as our vegetarian and vegan-friendly DEFENCE that you can use in combination with your liquid collagen supplement.

Click here to see clinical trials information.

What is the GOLD COLLAGEN® Subscription Service?

Our subscription service is the best and easiest way to ensure you  keep your skin, younger-looking, with the bonus of healthy, strong-looking hair and nails, by never running low on collagen!

You will automatically receive your favourite GOLD COLLAGEN® products at the frequency you purchase (either 30 day or 60 day).  Select a subscription and depending on your product selection, you may save up to 41% off EVERY refill. Cancel anytime. Completely flexible. The choice is yours.

¿Cómo me suscribo al servicio de suscripción?

Es fácil. Primero, asegúrate de haber iniciado sesión en tu cuenta. Luego, ve a la página del producto Pure, haz clic en la opción "Suscríbete ahora", agrégalo al carrito, completa el proceso de pago y estarás en camino hacia una piel radiante, cabello saludable y uñas fuertes. Si no tienes cuenta, puedes crearla aquí: Crear cuenta GOLD COLLAGEN®.

¿Qué sucede después de unirme al servicio de suscripción?

Una vez que te hayas unido, recibirás un correo de confirmación con todos los detalles de tu plan de suscripción. Cuando se envíe tu primer pedido, podrás iniciar sesión en tu cuenta y ver toda la actividad de pedidos. Todos los pedidos futuros se realizarán automáticamente cada 30 días y podrás gestionarlos directamente desde tu cuenta: Actualizar información de dirección, actualizar detalles de pago, cambiar fecha de próximo envío o saltar o cancelar en cualquier momento.

El cobro se realiza el día en que el pedido sea enviado, no cuando se realice.

When will I get my starter Subscription box?

After your online order, our team will get working on your order straight away. 90% of UK orders will arrive within two days (except weekends) by Royal Mail. If you have not received your order within 7 days of placing your order, please contact our UK based Customer Care Team by email: subscriptions@gold-collagen.com. 

We will place your Auto Shipment orders automatically according to your selected frequency and you will only be billed on the day the order is picked by our carriers for delivery, rather than when it is taken.

Please note: to prevent any delays with your collagen supplies, (your skin will not want to miss one day!), your second order will be processed 2 days early (after 25 days) to avoid any interruption in supply

When will I be charged for my Subscription box?

For your subsequent refill, you will only be billed on the day the order is picked by our carriers for delivery, rather than when it is taken. We will place your auto-fill orders automatically according to your selected frequency (currently every month).  Your order will be billed around the same time frame every month, give or take a day or two.  

For example, if you initially purchased your subscription on the 15th of the month, your subsequent auto-fills will be processed around the 15th of every month following. 

Please note: to prevent any delays with your collagen supplies, (your skin will not want to miss one day!), your second order will be processed 2 days early (after 25 days) to avoid any interruption in supply.

How to Add a Product to Your Existing Gold Collagen® Subscription Auto-Fill Order

 

Adding a product to your next scheduled subscription auto-fill is quick and easy! Just follow these steps:

  1. Visit our website and select the item you’d like to add to your next subscription auto-fill.
  2. Add it to your cart.
  3. Click "Checkout."
  4. At the bottom of the page, select "Add to nearest subscription."
  5. Complete the checkout process, and you're all set!

Your subscription and the newly added item will be shipped together in your next scheduled order.

If you need any further assistance, contact us via Chat, or email us at: customersupport@gold-collagen.com

This version is friendlier, clearer, and keeps the customer engaged while making the process feel effortless. Let me know if you’d like any further refinements! 😊

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¿Cuándo recibiré mi primer pedido de suscripción?

Una vez realizado tu pedido en línea, nuestro equipo lo gestionará de inmediato. Dependiendo de tu dirección dentro de España, por favor permite de 3 a 7 días para que tu suscripción llegue.

How do I subscribe to the subscription service?

It's easy. First, make sure you're logged into your account. Then, go to the Pure product page, click "Subscribe Now," add it to your cart, complete the checkout process, and you'll be on your way to radiant skin, healthy hair, and strong nails. If you don't have an account, you can create one here: Create GOLD COLLAGEN® Account.

How do I Update My Address

To update your billing or shipping address, follow the steps below: 

1.  Login to your account

2. Click on Address Book 

3. Scroll down and click on Add New Address

4. Set default for billing or shipping or both

4. Click Save

If you have a subscription, you will also need to update the address for each active subscription:

1. Click on "My Subscriptions"

2. Select the subscription you would like to update and click Edit

3. Click Edit next to the shipping address

4. Select the new address from the drop down list

5. Click save and you are all set

 

How Do I Pause or Cancel My Subscription?

You are in full control of your Subscription Plan on gold-collagen.com You can cancel your subscription by logging into your Account on gold-collagen.com and select 'My Subscriptions' on the left side menu. Simply click on 'Cancel ' at the top of the page to cancel your subscription.  You can pause your subscription by logging into your Account on gold-collagen.com and select 'My Subscriptions' on the left side menu. Simply click on 'Reschedule' at the top of the page and enter your desired date for the future delivery. In case you log in into your account on gold-collagen.com and don't find your subscription, it could be because you checked out as a guest at the time of subscribing. Please allow the system 24 hours to link your subscription to your account. This will happen automatically if you used the same email address to subscribe and create the account. In case your subscription does not appear in your Account after 24 hours, please write to cancellations@gold-collagen.com

Health and safety
Can I combine GOLD COLLAGEN® FORTE with other GOLD COLLAGEN® products?

 Yes, you may combine FORTE AGELESS with other GOLD COLLAGEN® products. GOLD COLLAGEN® FORTE AGELESS may be combined with:

I’m already taking GOLD COLLAGEN® FORTE AGELESS, can I take an additional GOLD COLLAGEN® liquid collagen supplement on the same day?

We recommend only taking 1 GOLD COLLAGEN® liquid supplement per day as many ingredients found within each liquid formulation contain 100% of your daily recommended intake. Taking more than 1 serving at a time may result in over consuming some of the vitamins and minerals found within the liquid collagen supplement. 

Can I combine GOLD COLLAGEN® Night Renewal Serum with other serums?

Yes! You may pair with other serums as part of your overall daily skin care routine. We recommend using our Hydra Essence Serum (day) and Instant Glow Serum (day or night).

Can I combine GOLD COLLAGEN® Hydra Essence Serum with other serums?

Yes! You may pair with other serums as part of your overall daily skin care routine. We recommend using it with our Instant Glow Serum (day). You may also add the Night Renewal Serum to your night skin care routine. 

Does GOLD COLLAGEN® Hydra Essence Serum contain allergens?

This product does not contain any known allergens.

My loyalty rewards
How do I add Surprise Codes to my account?

Congratulations on your purchase of Gold Collagen!  You now get to enjoy earning store credits by redeeming your surprise codes.  To add the codes to your account, follow the steps below: 

1. Login to your account

2. Click on Redeem Code

3. Enter the code exactly as shown on the card

4. Click Redeem Code

5. Repeat until all codes have been entered

6. Click on Check Status and Balance to view your updated balance 

If you experience any issues in adding the codes to your account, contact our Customer Support team for assistance.  

What are Store Credits?

Store credits are rewards generated from each unique printed code (surprise codes). Every code you redeem converts into £1 of credit that you can use on future purchases at gold-collagen.com. You can easily view your current store credit by checking the Store Credit section in your account.

General question
What is ARTRON COLLAGEN® EXTREME

ARTRON COLLAGEN® EXTREME is our most powerful joint support supplement, designed for those dealing with stiffness, recovery, or high-impact lifestyles. With 16 active ingredients, including our patented WELLCARTILAG® Complex to support joints, cartilage, bones, and muscle health, so you can stay strong and keep moving.

10,000mg Hydrolysed Bovine Collagen

500mg Glucosamine Hydrochloride

500mg MSM (Methylsulfonylmethane

What results should I notice after using GOLD COLLAGEN® PURE PLUS?

Take daily to stimulate skin hydration in 3 weeks, decrease in the appearance of lines and wrinkles after 6 weeks and increased skin elasticity after 9 weeks. Continue to take daily for strong, healthy hair growth and enhanced mood.

What results should I notice after using GOLD COLLAGEN® PURE

Take daily to stimulate skin hydration in 3 weeks, decrease in the appearance of lines and wrinkles after 6 weeks and increased skin elasticity after 9 weeks. Continue to take daily for optimum results.

What results should I notice when taking GOLD COLLAGEN® RX

Taken daily, you should start to notice less skin pigmentation, increased skin hydration and elasticity and note the appearance of a younger, healthier skin.

Who should take GOLD COLLAGEN® FORTE?

GOLD COLLAGEN® FORTE is expertly developed or those aged 40+ experiencing advanced signs of ageing. This powerful formula helps reduce wrinkles, improve skin hydration and elasticity, combats oxidative stress and promotes hormonal balance.

Who should take GOLD COLLAGEN® RX

GOLD COLLAGEN® RX is ideal for individuals undergoing aesthetic treatments, dealing with advanced skin concerns or seeking intensive support for skin regeneration and tissue repair. It is also suitable for those looking to reduce signs of ageing and help manage fat absorption and body composition.

What is GOLD COLLAGEN® MULTIDOSE PURE 40+

GOLD COLLAGEN® MULTIDOSE PURE 40+ is an alternative priced option to our classic GOLD COLLAGEN® liquid supplements.

Big Bottle

Low Price

14 active ingredients to help support healthy skin, hair and nails, and skin pigmentation and help fight oxidative stress.

What is GOLD COLLAGEN® FORTE?

GOLD COLLAGEN® FORTE is our extra-strength liquid supplement, expertly formulated with 20 active ingredients to deliver advanced anti-ageing benefits and support skin, hair, and overall wellbeing:

Reduces the appearance of wrinkles and pigmentation

Protects against oxidative damage

Supports the immune system and hormonal activity

What is the difference between GOLD COLLAGEN® PURE PLUS and PURE

GOLD COLLAGEN® PURE PLUS is a more comprehensive solution that addresses hair growth, hormonal balance and positive mood, in addition to the early signs of ageing. GOLD COLLAGEN® PURE is more for early signs of ageing, and maintaining radiant skin, strong hair and nails.

What is GOLD COLLAGEN® HAIRLIFT?

GOLD COLLAGEN® HAIRLIFT is the first supplement to include ingestible hydrolysed keratin that mparts strength, resilience and a healthy shine to the hair. With 18 active ingredients, including:

4,000mg Hydrolysed Marine Collagen

500mg Rocket Extract

250mg Nettle

200mg Rosemary

to nourish hair and scalp from within, support collgen formation and support stress and immunity.

What is the difference between GOLD COLLAGEN® MULTIDOSE PURE 40+ MULTIDOSE PURE

GOLD COLLAGEN® MULTIDOSE PURE 40+ is for those with advanced signs of ageing, vs. GOLD COLLAGEN® MULTIDOSE PURE targeted to those looking for support with early signs of ageing.

What results should I notice after using GOLD COLLAGEN® FORTE?

Taken daily, you should start to see, plumper, hydrated skin, improved skin elasticity and firmness, healthier shinier hair and improved immune system and hormonal activity.

What results should I notice when taking ARTRON COLLAGEN® EXTREME

Taken daily you will start to notice an increase in joint mobility, reduced tiredness and fatigue, and overall muscle health and wellbeing.

Who should take GOLD COLLAGEN® HAIRLIFT?

GOLD COLLAGEN® HAIRLIFT is for anyone looking to strengthen hair from the root, support healthy growth, and restore fullness and shine from the inside out.

What is the difference between ARTRON COLLAGEN® EXTREME & ACTIVE

ARTRON COLLAGEN® EXTREME is designed for strength, movement and recovery. It provides support for joint and bone health, plus muscle support. energy and helps to reduce tiredness and fatigue. GOLD COLLAGEN® ACTIVE designed for busy, on-the-go lifestyles and provides support for joints, muscles, energy and hair growth.

Who should take GOLD COLLAGEN® PURE?

GOLD COLLAGEN® PURE should be taken by those 25+ looking to maintain youthful, radiant skin while supporting healthy hair, nails, and overall wellness. It's perfect for those noticing early signs of ageing and wanting to glow from within.

Who should take GOLD COLLAGEN® ACTIVE

GOLD COLLAGEN® ACTIVE should be taken by anyone who leads a busy and active lifestyle and needs an extra boost of energy.

What results should I notice when taking GOLD COLLAGEN® MULTIDOSE HAIRLIFT?

When taken daily, you should see an increase in the growth phase, and stronger healthier hair.

Who should take ARTRON COLLAGEN® EXTREME

ARTRON COLLAGEN® EXTREME is made for anyone bouncing back from injury, battling joint pain, or wanting to stay one step ahead. Whether you are recovering or maintaining peak performance, ARTRON COLLAGEN® EXTREME is your daily ally to keep your body strong, mobile and ready for more.

Who should take GOLD COLLAGEN® MULTIDOSE PURE

GOLD COLLAGEN® MULTIDOSE PURE is ideal for those concerned about the early signs of ageing.

Who should take GOLD COLLAGEN® PURE PLUS?

GOLD COLLAGEN® PURE PLUS is ideal for women 30 and above who want to maintain youthful, radiant skin, strong hair and nails, and support hormonal balance and overall wellbeing.

What is the difference between GOLD COLLAGEN® RX & GOLD COLLAGEN® FORTE AGELESS

Both GOLD COLLAGEN® RX and AGELESS are formulated with essential collagen-supporting ingredients, plus key vitamins and minerals to nourish skin, hair, and nails from within. The difference lies in their specific focus: RX is best suited for those looking to stimulate youthful skin and support healthy body fat composition, while AGELESS is designed as a comprehensive anti-ageing solution, particularly beneficial for individuals aged 40+ who want to target multiple signs of ageing.

What results should I notice when taking GOLD COLLAGEN® FORTE AGELESS

Taken daily, you should see increased skin elasticity, notice less skin pigmentation and a more youthful appearance.

What results should I notice when taking GOLD COLLAGEN® MULTIDOSE PURE 40+

When taken daily, you should start to notice healthier smoother skin, and increased hydration.

Who should take GOLD COLLAGEN® FORTE PLUS?

GOLD COLLAGEN® FORTE was designed for those aged 50+ experiencing more pronounced signs of ageing, like deeper wrinkles, sagging skin, and issues with hair. It is also recommended for those going through perimenopause or menopause, seeking support for skin health, hormonal balance, hair growth and heart health.

What results should I notice when taking GOLD COLLAGEN® HAIRLIFT?

When taken daily, you should see an increase in the growth phase, and stronger, shinier, healthier hair.

What is GOLD COLLAGEN® FORTE AGELESS?

GOLD COLLAGEN® FORTE AGELESS has been developed to maximise your skin care benefits with Marine Collagen, Hyaluronic Acid, Elastin and Ceramides to support skin hydration & elasticity and help reduce the appearance of deep lines and wrinkles. This advanced formula contains 23 active ingredients, including:

12,000mg Hydrolysed Marine Collagen

00 mg Hyaluronic Acid

125 mg Ceramides

150 mg Hydrolysed Elastin

What is GOLD COLLAGEN® MULTIDOSE PURE

GOLD COLLAGEN® MULTIDOSE PURE is an alternative priced option to our classic GOLD COLLAGEN® liquid supplements.

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11 active ingredients to help support healthy skin, hair and nails.

What is GOLD COLLAGEN® PURE PLUS

GOLD COLLAGEN® PURE PLUS is our enriched version of GOLD COLLAGEN® PURE. Formulated with:

8,000mgs of Hydrolysed Marine Collagen

400mg L-Arginine

200mg Rocket Extract

100mg Saffron

All the benefits of GOLD COLLAGEN® PURE + the benefits of support for hormonal & menstrual balance, positive mood, relaxation and hair growth

What results should I notice when taking GOLD COLLAGEN® ACTIVE

When taken daily, you will notice an increase in joint mobility, decrease in joint pain and increase in skin hydration and elasticity. Individual results will vary.

What is the difference between GOLD COLLAGEN® FORTE AGELESS, FORTE PLUS and FORTE?

GOLD COLLAGEN® FORTE, GOLD COLLAGEN® FORTE PLUS and GOLD COLLAGEN® AGELESS are all formulas which address advanced signs of ageing, each tailored to specific needs. GOLD COLLAGEN® FORTE supports collagen and skin health for 40+, GOLD COLLAGEN® FORTE PLUS, supports hormonal imbalance and heart health and GOLD COLLAGEN® FORTE AGELESS, offers all around support for collagen formation, hormonal balance, and signs of ageing, at any stage.

What results should I notice when taking GOLD COLLAGEN® MULTIDOSE PURE

When taken daily, you should start to notice healthier smoother skin, and increased hydration.

What is GOLD COLLAGEN® FORTE PLUS

GOLD COLLAGEN® FORTE PLUS is the enriched formula of our bestseller FORTE. Receive all of the benefits of our bestseller FORTE, PLUS supports normal function of the heart, and supports hair growth. Formulated with 23 active ingredients, including:

8,000mg of Hydrolysed Marine Collagen

40mg of Hyaluronic Acid

200mg of Rocket Extract

Patented Antidoxidant Complex

What is the Difference between GOLD COLLAGEN® FORTE, FORTE PLUS and FORTE AGELESS?

GOLD COLLAGEN® FORTE, GOLD COLLAGEN® FORTE PLUS and GOLD COLLAGEN® AGELESS are all formulas which address advanced signs of ageing, each tailored to specific needs. GOLD COLLAGEN® FORTE supports collagen and skin health for 40+, GOLD COLLAGEN® FORTE PLUS, supports hormonal imbalance and heart health and GOLD COLLAGEN® FORTE AGELESS, offers all around support for collagen formation, hormonal balance, and signs of ageing, at any stage.

What is the difference between GOLD COLLAGEN® MULTIDOSE PURE and MULTIDOSE40+

GOLD COLLAGEN® MULTIDOSE PURE is targeted to those looking for support with the early signs of ageing, versus GOLD COLLAGEN® MULTIDOSE PURE 40+ for those with advanced signs of ageing.

Who should take GOLD COLLAGEN® MULTIDOSE HAIRLIFT?

GOLD COLLAGEN® MULTIDOSE HAIRLIFT is ideal for anyone who wants strong, healthy hair

What is GOLD COLLAGEN® MULTIDOSE HAIRLIFT?

GOLD COLLAGEN® MULTIDOSE HAIRLIFT is an alternative priced option to our classic GOLD COLLAGEN® liquid supplements.

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Low Price

18 active ingredients to help support growth and keratin formation, healthy skin and nails.

What is GOLD COLLAGEN® PURE

GOLD COLLAGEN® PURE is the ONE that started it all. Designed specifically for skin, hair and nail health. Formulated with:

5,000mg of Hydrolysed Marine Collagen

20mg of Hyaluronic Acid

80mg of Vitamin C

Designed to boost your glow from within by supporting youthful skin, healthy hair and nails, hydration, immunity, and overall wellbeing.

What is GOLD COLLAGEN® RX

GOLD COLLAGEN® RX is a clinically developed liquid supplement designed with dermatologists to support skin regeneration, pre and post aesthetic treatment care and advanced skin concerns. With 19 active ingredients, including:

12,500mg Hydrolysed Marine Collagen

329mg Hydrolysed Elastin

170mg Nopal Juice

100mg Norwegian Kelp Extract

It helps improve skin quality, reduce signs of ageing, support tissue repair, cellulite and decrease fat absorption and fat deposits in the body.

What is the difference between GOLD COLLAGEN® ACTIVE and ARTRON COLLAGEN® EXTREME?

GOLD COLLAGEN® ACTIVE designed for busy, on-the-go lifestyles and provides support for joints, muscles, energy and hair growth. ARTRON COLLAGEN® EXTREME is designed for strength, movement and recovery. It provides support for joint and bone health, plus muscle support. energy and helps to reduce tiredness and fatigue.

What is GOLD COLLAGEN® ACTIVE

GOLD COLLAGEN® ACTIVE is our multitasking liquid supplement designed for those with busy and active lifestyles. With 17 powerful ingredients, which include:

4,000mg Hydrolysed Marine Collagen

500mg Glucosamine Hydrochloride

200mg Rocket Extract

To support healthy, youthful skin, hair growth and joint health.

Who should take GOLD COLLAGEN® MULTIDOSE PURE 40+

GOLD COLLAGEN® MULTIDOSE PURE 40+ is ideal for those 40+ and concerned about advanced signs of ageing.

What is the difference between GOLD COLLAGEN® FORTE PLUS, FORTE and FORTE AGELESS?

GOLD COLLAGEN® FORTE, GOLD COLLAGEN® FORTE PLUS and GOLD COLLAGEN® AGELESS are all formulas which address advanced signs of ageing, each tailored to specific needs. GOLD COLLAGEN® FORTE supports collagen and skin health for 40+, GOLD COLLAGEN® FORTE PLUS, supports hormonal imbalance and heart health and GOLD COLLAGEN® FORTE AGELESS, offers all around support for collagen formation, hormonal balance, and signs of ageing, at any stage.

Who should take GOLD COLLAGEN® FORTE AGELESS

GOLD COLLAGEN® FORTE AGELESS has been designed for those who want targeted, science backed support as they age. It's perfect for anyone looking to boost collagen production and maintain a radiant, youthful appearance from the inside out.

What results should I notice after using GOLD COLLAGEN® FORTE PLUS?

Most start to see visible results within 3-6 weeks*, with continued benefits over time like:

Smoother, firmer and more hydrated skin

Reduction in the appearance of deep wrinkles and fine lines

Improved energy, mood and hormonal balance

Healthier nails

Strong hair and improved hair growth

*Individual results may vary

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