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Becoming part of the Gold Collagen family by purchasing on our site is just the beginning of a long-lasting relationship between us and our customers. We want you to enjoy your best skin, hair and nails yet and feel confident, at any age.

We are here to support you all the way. Be it product knowledge, or help with your subscription or account, if you need us just contact us by email at subscriptions@gold-collagen.com or speak to our Beauty Experts on +44 (0) 800 4880875 (8am-8pm, 7 days a week).

In the meantime, here is a list of questions we are frequently asked, with some helpful answers.

1. Who should take GOLD COLLAGEN® products? +
2. Which GOLD COLLAGEN® product is right for me? +
3. Where can I buy the products? +
4. Who makes GOLD COLLAGEN®? +
5. How long has the product been on the market? +
6. What is collagen? +
7. What is the difference between the collagen in the skin and the collagen in the product? +
8. How does GOLD COLLAGEN® differ from your average anti-ageing cream? +
9. I’m in my 30’s, should I take GOLD COLLAGEN® Forte? +
10. I’m already taking Pure GOLD COLLAGEN®, should I take the new Forte product or stick with Pure? +
11. What is the 3for2 offer? +
12. Where does the collagen come from? +
13. Why are the products in a liquid form rather than tablets? +
14. Do the products contain fish oils, porcine, chicken, beef, antibiotics, hormones (or phyto hormones or phytoestrogens), genetically modified organisms, use of nano technology, gluten, sugars, alcohol, artificial preservatives, or artificial colours? +
15. Do the products exert narcotic and psychotropic effects or have potent or drastic components, radioactive substances, banned food additives, antibiotics, insecticides and rodenticides? +
16. Are the products suitable for vegetarians? +
17. Are the products halal and kosher? +
18. What does the product taste like? +
19. What is the function of the black pepper extract? +
20. What is the source of hyaluronic acid? +
21. Do the GOLD COLLAGEN® products contain gold? +
22. Doesn’t the stomach acid destroy the collagen preventing it from reaching the dermis (skin’s deeper layer)? +
23. What is the difference between Pure Gold Collagen Mini and Pure Gold Collagen? +
24. What is the recommended daily dose and best time of day to take the product? +
25. Can the GOLD COLLAGEN® products be taken in combination with other food supplements? +
26. For how long do you need to use the product to see visible results? +
27. What happens when I stop taking the product? +
28. Can I use the product if I am pregnant or breastfeeding? +
29. Can the products be taken with medication? +
30. Can I take GOLD COLLAGEN® if I am on Hormone Replacement Therapy (HRT)? +
31. Are there any side effects associated with the GOLD COLLAGEN® products? +
32. Are the products suitable for diabetics? +
33. Are the products tested for quality and safety? +
34. Which skin type can benefit from the hydrogel mask? +
35. What’s the difference between the hydrogel mask and cream masks? +
36. How often do you advice to use the hydrogel mask? +
37. Is the mask reusable? +
38. What is the best moment of the day to use the mask? +
39. How long does the mask need to stay on my face? +
40. Do I need to wash off the remaining liquid on my face afterwards? +
41. What is GOLD COLLAGEN® VEGAN? +
42. Who should take GOLD COLLAGEN® VEGAN? +
43. What results should I notice after my GOLD COLLAGEN® VEGAN treatment? +
44. Why has GOLD COLLAGEN® VEGAN been developed? +
45. What’s the difference between GOLD COLLAGEN® VEGAN and the rest of the GOLD COLLAGEN® range? +
46. What makes GOLD COLLAGEN® VEGAN different from other vegan beauty food supplements? +
47. Where can I buy GOLD COLLAGEN® VEGAN? +
48. How long has GOLD COLLAGEN® VEGAN been on the market? +
49. Does GOLD COLLAGEN® VEGAN contain collagen? +
50. Does GOLD COLLAGEN® VEGAN contain sugar or sweeteners? +
51. Does GOLD COLLAGEN® VEGAN contain artificial preservatives? +
52. Does GOLD COLLAGEN® VEGAN contain gluten? +
53. Why is GOLD COLLAGEN® VEGAN in liquid form instead of tablet? +
54. What active ingredients are packed in GOLD COLLAGEN® VEGAN? +
55. What’s the flavour of GOLD COLLAGEN® VEGAN? +
56. How many bottles of GOLD COLLAGEN® VEGAN do I need to drink daily? +
57. What is the best time of the day to drink GOLD COLLAGEN® VEGAN? +
58. Do I have to drink GOLD COLLAGEN® VEGAN with food? +
59. How long should I drink GOLD COLLAGEN® VEGAN? +
60. When will I notice results when starting a treatment GOLD COLLAGEN® VEGAN? +
61. When will I see results with Gold Collagen®? +
62. Do Gold Collagen® products contain any harsh ingredients? +
63. How long has Gold Collagen® been on the market? +
64. Does Gold Collagen® really work? +
65. How do I choose which range is right for me? +
66. How often should I take Gold Collagen®? +
67. What happens when I stop taking the product? +
68. Will Gold Collagen® help me if I need more energy? +
69. Can PURE GOLD COLLAGEN® be taken in combination with other food supplements? +
70. Can I use the product if I am pregnant or breastfeeding? +
71. What collagen is used in Gold Collagen® products? +
72. How different is Gold Collagen® from other collagen supplements? +
73. Are liquid collagen supplements more effective than tablets/pills? +
74. What does the Gold Collagen range taste like? +
75. What is Hydrolysed Marine Collagen and how much of this is in Gold Collagen products? +
76. How does Gold Collagen work? +
77. Is taking collagen safe? +
78. How can GOLD COLLAGEN® products help? +
79. Is Gold Collagen suitable for vegetarians and vegans? +
80. What sizes are the bottles? +
81. Are there any side effects associated with PURE GOLD COLLAGEN®? +
82. Can the product be taken with medication? +
83. Can I take GOLD COLLAGEN® if I am on Hormone Replacement Therapy (HRT)? +
84. Are the products suitable for diabetics? +
85. Does Gold Collagen contain beef/bovine? +
86. Can I take Gold Collagen® products even if I have no wrinkles? +
87. Can collagen help keep my hair strong, thick and healthy? +
88. At what age do I start losing collagen? +
89. How much collagen should I take per day? +
90. Is taking too much collagen bad for you? +
91. I prefer supplements in tablet format. However, I’m finding it hard to swallow them. Do you have any helpful tips? +
92. What foods should I avoid to help slow down the ageing process? +
93. I have received an email/text about a payment issue. What should I do? +
94. How do I return my products? +
95. When should I take Gold Collagen®? +
96. How long does delivery take? +